Integrated Accessibility Standards
Peel Children’s Aid Society is committed to creating and maintaining an accessible and inclusive community for our employees, volunteers, foster parents and clients. To do this, we must recognize and acknowledge the diverse needs of this group, including the needs of persons with disabilities.
On July 1, 2011, the Integrated Accessibility Standards (IAS), Ontario Regulation 191/11 under the Accessibility for Ontarians with Disabilities Act, 2005, was enacted into law. Under section 7 of the IAS, Peel CAS is required to train all of its employees, volunteers, foster parents and third-party contractors on the Regulation and the Ontario Human Rights Code, as it relates to persons with disabilities.
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1. General Requirements
Establishment of Policies, Procedures, and Best Practices
This document provides direction and guidance to staff, volunteers and foster parents on how Peel CAS will comply with the IAS and its various requirements. It can be found on the Accessibility for Ontarian Act page of the About Us section on Peel CAS’ website.
Peel Children’s Aid Society's Multi-Year Plan provides an overview of the actions staff, volunteers, foster parents and third party contractors will undertake to meet all of Peel CAS’ compliance obligations. You can review our Accessibility principles on our website.
Procuring or Acquiring Accessible Goods, Services, or Facilities
To ensure that we are receiving accessible goods and services from third-party contractors, accessibility criteria has been incorporated into the general terms and conditions that accompany any Request for Proposal (RFP) bid or tender developed by Peel CAS.
In order to train all employees, volunteers, foster parents and third-party contractors on the IAS and the Ontario Human Rights Code, Peel CAS is providing this information for you to view.
2. Information and Communications
Receiving feedback on the accessibility of Peel CAS’ services, and facilities is an effective way to ensure we are meeting the needs of employees, volunteers, foster parents and clients with disabilities. The public can submit their feedback in person, by phone, by email, or in writing.
Peel CAS is only required to provide its documents in an accessible format upon request. The Request Form for Accessible Formats needs to be filled out whenever a request is received.
An American Sign Language interpreter is an example of a communication support. Upon receiving a request, Peel CAS is obligated to provide communication supports for any of its programs, events, or services. Peel CAS’ Communications Department is responsible for arranging communication supports.
Accessible Websites and Web Content
By January 1, 2014, all new websites, or sites undergoing a significant refresh, and any content being posted to these sites, must comply with Level A of the Worldwide Web Consortium’s Web Content Accessibility Guidelines.
What Can You Do?
As a volunteer, upon request, you can inform your colleagues and the clients you support about the availability of services, such as American Sign Language interpreters, and accessible formats. Encourage them to submit feedback and requests via the appropriate forms to Peel CAS. If you have any questions, please contact the Volunteer Programs Department, Volunteer Coordinator, Carol-Ann Fox at 905-363-6131, ext. 1423 or email her at email@example.com.
Did You Know?
An accessible format could include large print, Braille, audio, plain language, or electronic formats such as an accessible PDF or Word document. The Accessibility Feedback and Request for Accessible Formats forms can be found on the Accessibility for Ontarian Act page of the About Us section of Peel CAS’ website.
As a Volunteer, You Can:
Request to have an individualized accommodation and/or emergency response plan developed, or an accessible format or communication support for any information provided to volunteers. Speak to the Volunteer Coordinator for more information on how to make a request.
3. Ontario Human Rights Code
Our Legal Obligation
Under the Ontario Human Rights Code, Peel Children’s Aid has a legal obligation to accommodate any person with a disability, regardless of whether they are an employee, volunteer, foster parent or client. It is important to provide accessible formats, communication supports, or workplace accommodations in a timely and efficient manner upon request.